What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you choose, whether that's DANA, OVO, or GoPay. Each time you top up or withdraw, a transaction record is created and linked
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to your account wallet. We also log device and session data: the browser or app you used, your IP address, and the pages you visited. This helps us detect unusual access patterns and keep your account secure. We do not sell your personal data to third
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parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those services need to complete your transaction — nothing more. If you contact our support team, that conversation is stored so we can follow up accurately. Retention periods depend on the
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type of data and applicable local regulations; account records are kept for as long as your account is active and for a period after closure as required by law. You can request a copy of your data or ask us to correct inaccurate details at any
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time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.